All of those that I have dealt with at the Mercedes dealership were very helpful. Special kudos to Toni (Internet customer service), Frank the sales manager and of course Rick Graff. The car was ordered and should be ready for me Wednesday. I can't wait!

John E.,Pasco, WA

James Sheer was a very helpful, knowledgeable and friendly salesperson. I would use and refer James again.

Houn L.,Richland, WA

The service was great, as I would expect from Bill and Victoria. I have purchased cars from them in the past and will again in the future. Your new salesman, Mark Haffner, did a great job and asked fro help when he needed it.

Jerry B.,Richland, WA

We just want to thank you and Joe Brackensick (Service Advisor) very much for all the help you gave us. You made it as comfortably as possible for us. It was quite an experience. When we left your place, we made it to Anacortes, WA, around 10 pm. We are back home now and never had any problems what so ever on our trip home. Give a special thanks to the technician who found the problem and the shorted wire, and repaired everything.

Joseph, H.,Billings, MT